Literature Review; Analisis Karakteristik Perawat Yang Dibutuhkan Guna Menunjang Tercapainya Kepuasan Pasien. Jurnal Ilmiah Keperawatan SHT, [S. l.], v. 16, n. 1, p. 7–19, 2021. DOI: 10.30643/jiksht.v16i1.124. Disponível em: https://journal.stikeshangtuah-sby.ac.id/index.php/JIKSHT/article/view/124. Acesso em: 3 aug. 2025.